ECG loses GH¢893 million in two months due to metering syste

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As part of the ongoing process of modernizing its prepayment metering system in its operational areas, Ghana’s power distribution utility, ECG, has reported a revenue shortfall of around GH¢893,158,654, according to graphic.com.gh.

ECG loses GH¢893 million in two months due to metering system upgrades

The business clarified that continual replacement of broken meters and indebtedness are to blame for the income loss, along with consumers who have not paid for the real amount of power utilized within a given time.

William Boateng, the director of communications for ECG, stated that the Public Utilities and Regulatory Commission (PURC) has mandated that the business repair these outdated or defective meters.

“The meters on these have reached their full potential. They needed to be replaced since they were not operating accurately. According to graphic.com.gh, Boateng stated, “Once the replacement is finished, we expect the situation to stabilize, thereby improving the company’s revenue fortunes.”

According to the ECG Director, the business will make sure that consumers with credit balances on their outdated meters receive payment in the form of tokens that they must manually load into their newly installed meter.

He emphasized that the ECG can still proceed with billing clients based on their past usage and urged clients to be patient as it transfers outstanding credit balances following the completion of the required reconciliations.

William Boateng underlined that, as part of its Loss Reduction Project (LRP), the ECG was replacing its antiquated metering system with a more sophisticated and computerized one.

The ECG Director said, “This is why the old metering system wasn’t connecting with their servers correctly.”